How to Place order for custom mouse pads?
-, browse to purchase merchandise, click "Add to Cart" merchandise will be automatically added to the shopping cart;
-. If you need to change the number of goods, enter the purchase of goods where the number of columns in the number of boxes after
-,Select shipping and Proceed to checkout
When payment is done, we will start to custom mouse pad per your artwork.
To send an artwork via Email:
To find a template of custom mouse pad:
https://shop.x-raypad.com/support/templates-and-guidelines/
I got the e-mail notifying me to upload my art but I would like to modify my order. The shipping (express) cost is too high and I would like to make it the standard. Can I still modify my order?
Hi Nicole,
Thanks for your message here. I just checked your order, the order number is 12631. But it’s Unpaid order cancelled – time limit reached.
You can re-order the custom mouse pad here: https://shop.x-raypad.com/product/custom-mouse-pads-with-rwby-ruby-girls-artwork/
Any question, please advise
Hello,
I wasn’t seeing where I could order the custom sizing for black mouse pads. Would it be possible to get two 31.25″ x 13.5″ black mouse pads with rounded corners, stitched?
Thank you
Hi,
Thanks for your inquiry.
We just added the size 31.25″ x 13.5″ black mouse pads into our database here:https://shop.x-raypad.com/product/black-mouse-pad-with-large-size/, we are offering custom size black mouse pads
hey,
I was wondering how i could mail the artwork.
The option to mail is availble, but i don't see anywhere where i could mail it.
I was just wondering, is there any other methods of shipping I can choose to reduce costs? I just find $23 pretty preposterous when the item is shipping in the US, especially for a product that costs $35. Thanks in advance!
Hi Brian, we have two types of shipping methods. one is via AirMail, which is cheaper one.