Delivery & Guarantees

About Delivery: 

Shipping Method Estimated Delivery Time Tracking Information
AirMail 2-4 weeks on the way Online Tracking – view it on your dashboard
Express 3-9 days on the way Online Tracking – view it on your dashboard

 

Important matters related to transportation  

Your Email You will receive an email notification when the order status changes. If you have not received it yet, please check your spam mailbox. Or login our website to check the status and logistics information of the order.
Your shipping address  We ship the goods per the shipping address you provided. We will not be responsible if you do not receive the goods or are taken away by others. So your shipping address information and contact number must be correct.
Shipping Time It is the time when the goods are in transit, not including production time, packing time, customs clearance time, etc. All orders are sent directly from China to your address. Customs events may be delayed.
Your Phone number We must offer the consignee phone number to logistics company. They may contact you when they are unable to deliver the goods. Please provide a valid phone number. If the logistics company is unable to contact you, resulting in the loss or return of the goods, you are responsible.

 

Seller Guarantee: 

Return  Policy
  • You have 30 days to return your product from the date it was received
  • The product must be returned in its original condition and packaging
  • All promotional and bundled products that are part of the order need to be returned
  • Returns that do not meet the eligibility conditions may result in refund delays or the product(s) to be shipped back to you

 Please read full return policy

Seller Service
  • On-time Delivery If you do not receive your purchase within 30 working days, you can ask for a full refund before order completion.
  • But we ship the goods at the shipping address you provided. We will not be responsible if you do not receive the goods or are taken away by others.