wrong-mousepad-package-damaged

X-Raypad QuestionsCategory: Sizewrong-mousepad-package-damaged
Paulo Ribeiro asked 11 months ago

hi, i bought an aqua control 2 pad and i choose the 400×400 size and when i saw it was the 360×300 and now i saw its too small i just received today and didnt used just saw the size and want to ask if any chance of warranty or change for the 400×400 size (and i pay the diference and send back this one)? ps: look how it came the package https://streamable.com/259aqq          

1 Answers
Holly Kwang Staff answered 11 months ago

Hi, what’s your order number? 

Paulo Ribeiro replied 11 months ago

Hello, #152541