a defect in the product

X-raypad Questions › Category: Other questions › a defect in the product
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obly99 asked 9 months ago

I recently bought a mouse skate for VGN MOBA. The upper skates are accurate in shape, but the lower skates are made smaller. Please check. I bought 10 sets and compared them all, but they were all small.

https://ibb.co/SV91gYM
https://ibb.co/ZXrP34X
https://ibb.co/nPvr5z0

obly99 replied 9 months ago

https://wetransfer.com/downloads/0c10875a4b07c9e80536c5766d9e04fe20230816092227/642ad72e155b78b4de7b51319a41f71220230816092244/b46638

Holly Kwang Staff replied 9 months ago

Hi, I cannot open the link. Could you upload here: https://wetransfer.com/

2 Answers
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Holly Kwang Staff answered 9 months ago

Hi， as we are Mouse skates for VGN Dragonfly F1 not F1 Moba, I cannot make sure it suitable for F1 Moba. 

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Holly Kwang Staff answered 9 months ago

Hi obly99, sorry I just confirmed with the production staff. We will correct the shape in accurate for next batch of VGN mouse skates.