Mousepad arrived bent and wont flatten, looking for solution or return

X-Raypad QuestionsCategory: Other questionsMousepad arrived bent and wont flatten, looking for solution or return
asked 1 year ago

Looking for an answer from someone on a safe way to flatten my new AC Pro without damaging the material, or returning to exchange for a new one that hopefully isn’t bent.
Have tried the last 3 days flattening it with heavy books or weights but it just comes right back up after removing the items.
I have been shopping with Xraypad for many years now so would like to stay with them so hopefully there is a solution for this as my equate + v2 is on it’s last legs

1 Answers
Holly Kwang Staff answered 1 year ago

Hi, sorry for late reply due to our holiday. Jiuson will get back to you on Monday.