Order. Refund and cancellation

X-Raypad QuestionsCategory: Other questionsOrder. Refund and cancellation
asked 4 years ago

Can I cancel an order that was placed recently.

Jiusonz Staff replied 4 years ago

Hi Raunak,

Thanks for your order. We will ship it out today. You can log in your account to view your order status and logistics information 72 hours.

11 Answers
Jiusonz Staff answered 3 years ago

What is your order number? I checked the record your last order#128230 has refunded.

answered 2 years ago

i want to cancel a order i placed
 

James Mai Staff answered 2 years ago

Hi,
 
What reason do you want to cancel it?

Christian Rodriguez replied 2 years ago

I dont need them anymore as im not playing pc anymore

answered 2 years ago

Hey, I recently made a purchase on obsidian skates for the G-Pro Superlight even though I have the newer superlight (Superlight 2.) I was wondering if I can cancel this order and get a refund since I was gonna place another order for the Obsidian Superlight 2 Skates.

Holly Kwang Staff replied 2 years ago

What’s your order number? We will contact you via email.

Holly Kwang Staff replied 2 years ago

Hi if we didn’t ship out, we can arrange cancel.

Adam Cosme answered 2 years ago

I would like to cancel this order. Wrong type of skates bought, I made another purchase correcting it.
[Order #173491]

answered 2 years ago

Hello, I would like to request a refund from my obsidian air pro skates donuts

James Mai Staff replied 2 years ago

Sorry for the late reply. Can you provide me with your order number? May I ask why you want a refund?

answered 1 year ago

I want to cancel my order by the number #185663

Holly Kwang Staff replied 1 year ago

Becky or James will check and reply you later.

Becky Staff answered 1 year ago

Your order is on hold now.
What reason do you want to cancel it?

matthew cheung replied 1 year ago

Something went awry and so the reason I made the purchase with is no longer valid.

answered 1 year ago

Hi, I just placed order #188860 but I would like to cancel it as I am going to get the Aqua Control 2 instead. Sorry about the inconvenience

Michael Tan replied 1 year ago

I tried emailing but it said that the addresses could not be found

Becky Staff answered 1 year ago

If you just want to change the product, I can make the change directly without having to cancel the order. I will contact you by email. Please keep an eye out for it.

Michael Tan replied 1 year ago

Okay thank you I have replied on email. Could I have it cancelled still? I have Amazon Prime and would like to order on there instead.

Ryan Lopez answered 4 months ago

Hi I would like to cancel the order I just placed. It has not shipped at all yet since I just placed it. I would like a refund as well. The reason is I would like to think about it more before going thru with the purchase. Order number 206672 Aqua Control Pro Mid Mousepad cancellation please 

Jiusonz Staff replied 4 months ago

Our logistics expert Becky is contacting you via email.