Confused about aqua control 2 logo placement

X-Raypad QuestionsCategory: SizeConfused about aqua control 2 logo placement
misterayyden asked 5 months ago

I ordered an aqua control 2 black 450×400 4mm 
In every review video of it i’ve seen the logo in the bottom right. However, when this pad arrived, I noticed the logo was on the bottom left? Not only that but the mousepad is advertised as 450×400, so I naturally assumed it would be a longer than it is wide, but if I position the logo so that It’s front side up i.e. on the bottom left, the mousepad is wider than it is long? 

https://imgur.com/a/qHgUg3L
 
second picture where the logo is rightside up i.e. in the bottom left. In this case the mousepad ends up being wider than it is long, which I don't think should be the case?
 
And heres a zoom in of the logo. Again, sorry for the bad lighting I can try and take another picture of the logo in better quality if necessary but this was just for the sake of a general idea
 
My question is: is this the new logo for the aqua control 2 or did i get a knockoff version off amazon, or is it supposed to be wider than it is long? If this is the new logo, which way am i supposed to position the mousepad? With the logo frontside up (in which case the mousepad would be wider than it is long) or with the logo in the top left read vertically down (in which case the mousepad is longer than it is wide a.k.a. how it normally should be)?

2 Answers
Holly Kwang Staff answered 5 months ago

Hi, for the aqua control 2 logo, now they are Vertically on the bottom right. In that case, when you rotate the mat 90 degrees clockwise, and it will be in the bottom left corner. 
Which Amazon store you purchase from?

misterayyden replied 5 months ago

could you help me with another problem- what is the best way to flatten my aqua control 2 mousepad?

misterayyden replied 5 months ago

Ok thank you very much! Everything is okay now, i understand. The pad is fine, i was just positioning it incorrectly

Holly Kwang Staff answered 5 months ago

Let it unfold naturally first, after it almost flat. Then can be pressed with a flat weight. 

Andrew Attia replied 5 months ago

Thank you so much I am waiting for refund

Holly Kwang Staff replied 5 months ago

Hi Becky have checked and on hold your order, please check.

Andrew Attia replied 5 months ago

Holly please help me cancel my order Order #164944