I ordered a custom mousepad about a week ago and sent an email containing a google drive file of the image I want. I have not received an email back showing what the image will look like on the mousepad. How long do I have to wait?

X-Raypad QuestionsI ordered a custom mousepad about a week ago and sent an email containing a google drive file of the image I want. I have not received an email back showing what the image will look like on the mousepad. How long do I have to wait?
asked 2 years ago
Suki Huang Staff replied 2 years ago

Hi, we have contact you yesterday, please check your junk folder. Thank you.