Wrong delivery

X-Raypad QuestionsCategory: ShippingWrong delivery
asked 2 years ago

Hello,
 
My purchase arrived today, but you sent the mousepad equate plus in size 360×300, and I bought the aqua control II Sakura night 450×400, how should I proceed?

2 Answers
Best Answer
Holly Kwang Staff answered 2 years ago

Hi João Meira, sorry to know that. Suki have replied your email yesterday. Did you check the email? Please send the picture of the product you recieved, and the shipping lable on the outer box to SUKI via email. Thank you. 

answered 2 years ago
I just checked the email and as requested, I sent the photos. I look forward to hearing back on how to proceed. Thanks for the support
Holly Kwang Staff replied 2 years ago

my pleasure 🙂

Holly Kwang Staff replied 2 years ago

my pleasure 🙂